ICEF India: Pioneering Excellence in communication assessment

As organizations increasingly rely on cross-team collaboration, communication skills are rated among the "top four" job skills that predict both employee and employer satisfaction. Yet, communication is the number one skill gap across companies of all sizes. As the most widely spoken and understood language, strong English speaking, writing and comprehension skills are non-negotiable for job success.

ICEF communication assessment solutions work across three key language elements: written English, spoken English and active listening comprehension – to holistically assess a candidate’s English language proficiency. Our assessment solutions can help you measure the skills of candidates applying for job roles, including sales, marketing, customer service, business development, content writing, etc. It is crucial for professionals working in these fields to have strong communication skills that can help them understand and collect information, write business emails/proposals/reports, and communicate with various stakeholders.


Why communication assessment Solutions

Choosing communication assessment is a strategic decision that offers numerous benefits and advantages for individuals, organizations, and society as a whole.


Written English test (WET)

Evaluates grammar, content, vocabulary, spellings and punctuation. Suitable for recruitment of freshers or lateral hires with up to four years of experience.


Listening comprehension test

Measures listening comprehension. Assesses accent and usage of idioms for British as well as American English and Neutral/Indian English. Suitable for recruitment of freshers or lateral hires with up to four years of experience.


Verbal ability – English

Evaluate candidates’ reading comprehension and usage of synonyms, prepositions and articles, using our platform SpeechTrac. Suitable for recruitment of freshers or lateral hires with up to four to six years of experience.


Advance verbal ability and assessment for BPO industry

Our industry-specific products in this domain include: Chat Proficiency Analyzer (CPA), Customer Service Orientation Questionnaire (CSOQ), Call Center Simulation and SpeechTrac.

Client's Testimonial


ICEF's integrated assessment and recruitment platform has been a game-changer for our organization. Their intuitive tools and expert proctoring have significantly improved our hiring quality while reducing time-to-hire.

Rajesh Kumar

Vineet Saxena

CEO, SkillIndia Solutions

ICEF has revolutionized our semester examination process with their secure and timely result processing. Their accuracy is unmatched, ensuring zero discrepancy.

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Harish Iyer

Director, National Skill Development Office

The recruitment assessment tools provided by ICEF helped us filter the best engineering talent with ease. Highly recommended for corporate hiring and workforce management.

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Ankita Das

Head of People, Razorpay

We have been using ICEF for our large-scale exam administration for years. Their proctoring and logistics support are top-notch and extremely reliable.

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Rishabh Malhotra

Recruitment Head, Dunzo

The TracMarks digital evaluation system is a game-changer for descriptive answer scripts. It has significantly reduced our result turnaround time with full security.

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Meera Kapoor

Senior VP - HR, ICICI Bank